Directory of Contacts
Address:
13888 Wireless Way, Suite 120
Richmond, BC
V6V 0A3
Hours: Monday through Friday, 6:00 a.m. to 5:00 p.m. Pacific time
Customer Support: 888-522-2722
- Free 30-day support
- SimplyCARE support
- Pay-as-you-go (offered as required)
Customer Service: 888-222-8985
service.simply@sage.com
- Product updates (includes tax table updates)
- Returns
- Customer inquiries and complaints
- Order follow-up
- Credits and disputes
- Student version registation
- Issue payroll IDs to verified students
- Remove customers from mail and call lists
Customer Sales: 888-261-9610
- Product registration
- Sales for SimplyCARE service plans
- Sales for Simply Accounting upgrades
- Training courses
- Sales for third-party services, including direct deposit and credit card services
New Product Sales: 866-665-2688
- Pre-sales product information
- New customer sales for Simply Accounting
- New customer sales for ACT!
Sage Software Accountants Network – Canada: 866-665-2559
- Partner program applications
- Partner priority support
Education Department: 800-256-8807
- Educational Partner Program: Educational institutions, high schools, colleges, and training centres who would like to teach Simply Accounting in their classrooms.
Ordering T4s (Canada Revenue Agency): 800-959-2221
Business Forms: 800-497-1475
